Tablevibe and Apicbase partner to help restaurants thrive in the ‘next normal’

Tablevibe and Apicbase are excited to announce a close partnership aimed at growing restaurants through amazing front-of-house experiences, digitising customer engagement and efficient back-of-house operations. This supports restaurants to thrive in the ‘next normal’.

COVID-19’s economic toll on the restaurant industry has been very significant. Year-over-year, the number of seated diners worldwide declined by a staggering 37 percent. Some restaurants have been forced to close while others had to completely overhaul their operations to serve low-margin delivery customers. This has put both revenue and margins under enormous pressure.

According to McKinsey & Company, rethinking front-of-house experiences, digitising customer engagement and driving efficient back-of-house operations are key to capture outsize value in the post-COVID-19 future. The partnership between Apicbase and Tablevibe helps restaurants capitalize on that opportunity.

• Amazing front-of-house experiences: Understanding guest experiences is vital to success. Tablevibe provides the technology to help restaurants effectively capture guest feedback and delivers actionable performance insights.
• Digitize customer engagement: Tablevibe boosts a restaurant’s digital ratings by asking delighted guests to share their feedback directly on Google. Guests also receive a digital coupon aimed at growing loyalty.
• Efficient back-of-house operations: Apicbase is an easy-to-use platform for food cost control and revenue analytics that integrates seamlessly with point of sale (POS) systems. It supports single and multi-unit restaurants, hotels and catering operations, and manages all kitchen data — from recipes to procurement.

This is Tablevibe’s first extensive partnership with a food & beverage management platform and Apicbase’s most comprehensive agreement with an industry partner to date. By integrating business development efforts, Apicbase and Tablevibe solutions will be even more accessible to thousands of restaurants across Europe and Asia.

For more information, feel free to contact the Tablevibe team at hello@tablevibe.co or Mathieu Rombouts at mathieu.rombouts@apicbase.com